Frequently Asked Questions
Everything you need to know about purchasing premium jewelry at wholesale prices.
What is the minimum order quantity (MOQ) for wholesale pricing?
To maintain our wholesale rates, we require a minimum order value of $200. There are no specific quantity limits per individual item, allowing you to mix and match styles freely.
Are your jewelry pieces made from genuine precious metals?
Yes, we specialize in high-quality materials including 925 Sterling Silver, 14K Gold plating, and surgical-grade stainless steel. Each product description specifies the exact metal and stone composition.
How long does shipping take for bulk orders?
Standard processing takes 1-3 business days. Domestic shipping typically arrives within 3-5 business days, while international wholesale shipments may take 7-14 business days depending on customs.
Do you offer discounts for high-volume purchases?
Absolutely. Orders exceeding $1,500 qualify for an additional 10% volume discount, and orders over $5,000 are eligible for custom tier pricing. Please contact our sales team for a quote.
What is your return policy for wholesale items?
We accept returns on defective or damaged items within 15 days of delivery. Due to our wholesale pricing structure, we do not accept returns for unsold inventory or change-of-mind purchases.
Is your jewelry hypoallergenic and lead-free?
Yes, all our jewelry is manufactured to meet international safety standards. Our products are 100% lead-free, nickel-free, and cadmium-free, making them safe for sensitive skin.